If you are having technical problems, you may be using an internet browser that is not yet fully compatible with our system. See our supported operating systems and browsers. (Note: Internet Explorer 9 is not fully compatible with our system unless you are using the Window 7 operating system.)
If you encounter an error message or an issue, make sure:
- Your computer meets the technical requirements for the application system.
- Your screen size is at least 1024 x 768 pixels.
Toolbars that may interfere
The following toolbars/third-party software may be interfering with the application: Smiley Central, Yahoo Toolbar, Google Toolbar, Webshots, Alexa Toolbar, Websearch Toolbar, Mysearch. If you have one of these toolbars, disable it.