Children’s follows a professional practice model called Relationship-Based Care (RBC). It involves three crucial relationships in a caring and healing environment: nurse to patient/family, nurse to colleague and nurse to self. It has 11 guiding principles:
- The nurse/patient-family relationship is the foundation of patient care.
- The nurse is the primary patient advocate and facilitates decisions, ensuring a comprehensive plan of care. Read more about RBC Primary Nursing, our care delivery system.
- Staff scheduling supports the continuity of relationships for care providers and patients.
- Patient assignments are patient centered and promote the continuum of care.
- Coordination of care is driven by the priorities of a patient’s unique needs.
- All healthcare team members clearly communicate roles and responsibilities.
- Healthcare team members communicate pertinent information and choose the appropriate venue to match the need or intent.
- Healthcare team members build a culture of mutual respect and trust that fosters teamwork across the system.
- Unit leaders cultivate a culture of caring relationships.
- Unit leadership inspires and influences performance and professional development.
- Unit leadership honors the relationship between patients and staff by optimizing resources and removing barriers.