What We Do

Medical Staff Services provides management, direction and support for the physicians, oral surgeons, dentists, psychologists and allied health professionals credentialed within our organization. Services include:

  • Credentialing: Overseeing the initial appointment and reappointment process for physicians, dentists, psychologists, and allied health professionals
  • Medical staff governance: Managing professional staff meetings, the Medical Executive Committee, professional staff documents (bylaws, rules and regulations), and ongoing or focused practice evaluation
  • Physician peer review: Providing a fair and consistent system for evaluating events related to clinical and behavioral performance; includes the Professional Staff System Peer Review Committee and five peer review subcommittees (trauma, operative services, medicine, emergency medicine/urgent care and allied health)
  • Provider data management: Maintaining the CACTUS provider database, tracking provider clinical privileges, managing the Doctor On Call emergency call schedule, DoctorPages physician directory on Careforce, and requests from credentialed providers for access to Epic


Recommended: Advancing “One is Not Zero” WebEx
When it comes to patient safety, we embrace the philosophy that One is Not Zero. Every patient deserves safe, high-quality healthcare, and we believe that goal is possible through leadership and a commitment to patient safety and error prevention techniques. To help you act as a leader in that commitment, Children’s offers this training.

Note: JavaScript must be enabled. Use Chrome, Safari or Internet Explorer. If you are using Windows 10, you can open the page in Internet Explorer by first opening it in Edge. Then click the ellipses at the top right, and select “Open with Internet Explorer.”

View the Advancing “One is Not Zero” WebEx

Take the quiz and activity evaluation to get your certificate

Contact ContinuingEd@choa.org with questions.


Susan Siegel
Director, Medical Staff Services

Pollyanna Castro
Manager, Medical Staff Services

Frankie King
Manager, Professional Practice Evaluation

Lisa Kuklinski
Manager, Medical Staff Services