Telemedicine allows clinicians to remotely provide care to patients using audio and video technology. Being able to deliver care remotely means patients can have access to the expertise of our pediatric specialists without coming to a Children’s Healthcare of Atlanta location.
Yes, we know seeing your child’s doctor is important. The Telemedicine Program at Children’s enables pediatric specialists to virtually see patients as a convenient alternative to in-person clinic appointments when it is clinically safe.
What is a virtual visit?
A virtual visit allows you to connect with your child’s doctor in real time using video through a computer, smartphone or tablet. This is sometimes called a telemedicine visit.
How can I get a virtual visit?
Your child’s doctor will determine whether the appointment can be done online through a virtual visit. A scheduler will contact you to discuss your options and explain the steps to begin a virtual visit. If you’re interested in a virtual visit, contact your child’s doctor.
You must have a MYchart account in order to have a virtual visit with a Children’s provider. Our schedulers will need to help you start this process by sending you an activation email.
Before beginning your child’s virtual visit, you must login to MYchart and complete the following:
- Confirm your child’s personal information.
- Upload your child’s insurance information. You will only need to do this for your child’s first visit. For other visits, you will just confirm your child’s information is still correct.
- Complete a health history questionnaire for your child.
- Sign e-consent forms:
- Consent to Treat–Physician Practice
- Consent Telehealth
- MYC Proxy Authorization Form (en Español): This gives a parent or guardian the right to make healthcare decisions for a child.
If not previously completed, we will need to confirm your identity as the child’s legal guardian. You will receive an email directing you to login to MYchart.