At Children’s Healthcare of Atlanta, we offer numerous services and amenities to help make our patients, families and visitors feel informed and supported. It’s our way of showing that you’re an important part of the community at Children’s.
Patients and their families at Children’s have basic and extraordinary mental, physical, emotional and spiritual needs, and we have many services available to meet them during a hospital stay or visit.
Our Child Life Specialists provide individualized care and support designed to meet the needs of infants, children, and families as they cope with the stress and uncertainty of hospitalization. Our team provides evidence-based, developmentally and physiologically appropriate services with the goal of reducing fear, anxiety, and pain. These services include:
- Educating your child about illness, treatment and procedures. Child Life Specialists utilize pictures, real medical equipment and play medical items to help with increasing familiarity with the hospital environment.
- Supporting your child during stressful experiences and procedures. Our team may use distraction or coping techniques, like deep breathing, to help your child through their procedure.
- Encouraging your child to express feelings about illness and treatment through therapeutic activities.
- Normalizing the environment through developmentally appropriate play and group activities.
- Supporting siblings and other children in the family. Child Life Specialists are available to prepare siblings for a hospital visit or help siblings navigate and express their feelings about having a brother or sister in the hospital.
- Assisting your child with pain management through distraction and relaxation. Our team can collaborate with you and your child to create an individualized plan focused on coping.
- Providing support to families, especially in times of grief and death. This may include providing memory making opportunities for your child and family. Child Life Specialists are also available to provide the help you need to discuss death with other children in your family.
Child Life Specialists help our patients cope with hospital life and their illnesses by giving them chances to play and interact in our activity centers. All three Children’s locations feature playrooms and activity centers supplied with toys, games and crafts for all ages.
Patients and families at Children’s Scottish Rite Hospital can visit several areas such as The Zone, the Max Brown Family Resource Library, the Art Room and several garden spaces.
Our patients and families at Children’s Egleston Hospital can participate in the exciting world of radio and TV broadcasting and even meet some of the world’s most famous musicians and actors at Seacrest Studios, the first broadcast media center ever opened by the Ryan Seacrest Foundation. Areas such as the Family Library, garden spaces and the Art Room are also available to patients and families.
Children’s Child Life team offers a variety of professional educational opportunities for aspiring child life professionals. Please see below for additional information.
For questions about our student programs, please email us at ChildLifeStudents@choa.org.
They provide spiritual support and guidance to patients and families as they seek healing, meaning and hope in the face of illness or injury.
Chaplains share their responsibilities by rotating roles throughout the week to make sure someone is available for spiritual support 24 hours a day, seven days a week.
They make rounds with caregivers, sit quietly at a patient’s bedside or respond to traumas in our three Emergency Departments. They also perform interfaith worship services in the hospital chapels at Egleston, Hughes Spalding and Scottish Rite hospitals.
Support at profound times
Chaplains are often called upon to be with families in their moments of greatest joy and deepest sadness. They celebrate baptisms, blessings, recoveries and birthdays with families. They provide bereavement support, conduct funerals and memorial services, and may help families talk through the delicate subject of organ, tissue and eye donation.
When to call a chaplain
Our chaplains are here to help. Consider calling a chaplain when you:
- Need assistance contacting your clergy or representative of your faith tradition.
- Are struggling to make sense out of what is happening.
- Need a Bible or religious literature.
- Need prayer or other religious rituals, such as anointing, baptism, infant dedication, communion or other ritual unique to your faith tradition.
- Are facing a new diagnosis, surgery or a significant change in the plan of care.
- Feel isolated or lonely.
- Are facing ethical decisions.
- Are grieving a loss or death.
Clinical Pastoral Education Program
If you have inquiries regarding our Clinical Pastoral Education Program, contact the Reverend Rosalynn Curry or call 404-785-2173. If you’re mailing an application, mail it, along with $60, to:
Children's Healthcare of Atlanta
1001 Johnson Ferry Road
Atlanta, GA 30342
Application can be sent via email to Samantha Snellgrove and payment can be made via credit card by calling 404-785-3996.
Social workers at Children’s are essential members of each child’s healthcare team. They use their skills in assessment and intervention to provide our families with counseling, education and resources to enhance their ability to cope with illness or injury.
Our social workers can:
- Support you and your family as you learn to cope with your child’s illness or injury.
- Give you support during times of grief and loss.
- Address language and cultural concerns.
- Plan patient care conferences between your family and the medical team.
- Discuss any concerns about your child’s safety and protection.
- Plan for your child’s discharge from the hospital.
- Find resources to help pay for your child’s medicines.
- Arrange transportation to and from the hospital.
- Teach you about community agencies that provide ongoing services for financial, insurance, legal, mental health and other needs.
- Provide information about advance directives, which allow patients 18 years and older to make valid, legal choices about their future medical care.
Learn more about our social workers and search available resources.
Children’s has a highly qualified, certified team of interpreters and translators who work with doctors, nurses, family service personnel and other healthcare team members. These specialists serve as advocates for our patients and their families and help them with:
- Treatment plans
- Medical consent forms
- Other communication needs
- Spanish and other foreign language interpreters
- Phone interpreters
- Sign language interpreters
- Written translations
- Cultural resource support
We also use Pacific Interpreters, a telephone service that is available 24 hours a day and provides interpretation in more than 150 different languages.
Located in Egleston, Hughes Spalding and Scottish Rite, our Family Libraries contain a wealth of consumer health information and recreational reading materials. All of our services are free. In addition, we provide communication assistance and recreational materials like puzzles, books, board games and more for our patients and their families.
What we offer
- Consumer health books
- Customized medical information searches
- Models and charts of the human body
- Reference materials
- Spanish materials
- More than 2,000 consumer health books, videos and DVDs
- Computers with internet access and word processing capabilities
- Copier, fax machine, notary and printers
- Digital camera checkout (inpatient use only)
- A laptop program that provides laptops to patients and families for checkout after a seven-day hospital stay (Egleston only)
You can add to what you learn in our Family Libraries by consulting MedlinePlus, the National Institutes of Health’s website that offers reliable, up-to-date health information about diseases, conditions and wellness issues in easy-to-understand language.
Access dozens of your favorite movies, from action to musicals, on your device at any Children’s location.
Follow the steps below to start watching:
- Connect to the children’s WiFi network: CHOA_Guest. Follow these instructions to access the internet on a desktop (en Español) or mobile (en Español) browser.
- Visit movies.choa.org and begin browsing.
- Please do not watch movies in common areas without headphones as to not distract or disrupt others.
- Please pause or turn off your movie when meeting with members of your care team.
What is the Children’s School Program?
School is a big part of every child’s life. The School Program at Children’s supports your child’s educational needs by continuing the learning experience in the hospital.Continue learning