IMPORTANT UPDATES

nurse screening for temperature

We are seeing an increase in very sick kids and teens during this cold and flu season, which has led to longer wait times in our Emergency Departments and Urgent Care Centers. Thank you for your patience.

Check Wait Times

To avoid overcrowding, we are limiting patients to two parents or caregivers at Children’s Emergency Rooms (Scottish Rite, Hughes Spalding and Egleston) and Urgent Care Centers, as well as hospital laboratory and phlebotomy services.

Lab treatment rooms currently allow one parent or caregiver with patients.

Children’s at Scottish Rite

      Hospital Inpatient Units and Technology Dependent Intensive Care Unit (TICU)

  • Number of approved visitors: Up to 8 approved caregivers and visitors can be added to the approved visitor list
  • Visitors at the Bedside: Up to 4 approved visitors may be at the bedside at any time
  • Overnight Visitors: 2 primary caregivers may stay overnight
  • Siblings: Healthy children or siblings ages 2 and older that can wear a mask are allowed as approved visitors

      Neonatal Intensive Care Unit (NICU) and Pediatric Intensive Care Unit (PICU)

  • Number of approved visitors: Up to 8 approved caregivers and visitors can be added to the approved visitor list
  • Visitors at the Bedside: Up to 2 approved visitors may be at the bedside at any time
  • Siblings: Healthy children or siblings ages 12 and older are allowed as approved visitors

Children’s at Egleston

      Hospital Inpatient Units and Technology Dependent Intensive Care Unit (TICU)

  • Number of approved visitors: Up to 8 approved caregivers and visitors can be added to the approved visitor list
  • Visitors at the Bedside: Up to 4 approved visitors may be at the bedside at any time
  • Overnight Visitors: 2 primary caregivers may stay overnight
  • Siblings:Healthy children or siblings ages 2 and older are allowed as approved visitors

      Blood and Marrow Transplant (BMT) Program, Neonatal Intensive Care Unit (NICU),
      
Cardiac Intensive Care Unit (CICU) and Pediatric Intensive Care Unit (PICU)

  • Number of approved visitors: Up to 8 approved caregivers and visitors can be added to the approved visitor list
  • Visitors at the Bedside: Up to 2 approved visitors may be at the bedside at any time
  • Siblings: Healthy children or siblings ages 12 and older are allowed as approved visitors

Children’s at Hughes Spalding

      Hospital Inpatient Unit

  • Number of approved visitors: Up to 4 approved caregivers and visitors can be added to the approved visitor list
  • Visitors at the Bedside: Up to 4 approved visitors may be at the bedside at any time
  • Overnight Visitors: 2 primary caregivers may stay overnight
  • Siblings:Healthy children or siblings ages 2 and older that can wear a mask are allowed as approved visitors

Neighborhood Locations

In order to avoid overcrowding, Children's Urgent Care Centers allow two parents or caregivers with patients.

Masking Policy:

  • Masks are recommended.
  • Masks are required for:
    • Anyone over the age of 2 in our emergency departments, urgent care locations and some clinic locations due to a higher possibility of spreading illnesses in these areas.
    • A patient or visitor over the age of 2 if they are showing signs of illness.
    • A patient, guardian or visitor who is at high risk for infections.*
    • Our clinical team members and employees during direct patient care.

*If you are unsure if your child is at high-risk for infections, please ask their care team.

Please ensure that a well caregiver is bringing the child in for services. If not possible, please notify the clinical team before your arrival for options.

Family members, visitors of patients and caregivers with potentially contagious illnesses should not visit Children’s facilities. If there is an issue, please notify the clinical team immediately.

Rest assured we’re here for you if you need us.

At Children’s, safety is our top priority. We are working hard to protect our patients, families and staff. Whether you have an appointment or need to visit us for emergency care, we’ve put extra precautions in place to keep your family safe.

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