COVID-19 Update

cystic fibrosis patient wearing mask in pediatric hospital

Return to Safe, Specialized Care

At Children’s Healthcare of Atlanta, we know how important it is to be able to trust the people who care for your family. That’s why we’re taking every precaution to help make sure you feel safe bringing your family to our facilities during the COVID-19 pandemic. Providing safe, specialized care for kids is what we do.

When your child needs care, Children’s is here and ready to safely provide it. We have taken a number of meaningful steps to make our facilities as safe as possible.

  1. MYchart: Check in through MYchart to limit your face-to-face interactions with our registration desk staff. If you don’t have a MYchart account, register for one at mychart.choa.org before your appointment.
  2. Universal masking: All patients, visitors and staff are required to wear a mask at all times while in our facilities. Put on your mask before you exit your car in the parking lot. If you don’t have a mask, we’ll provide one for you at the wellness screening. Based on new evidence regarding the effectiveness of masks with exhalation valves, Children’s will no longer allow any visitors to wear masks with exhalation valves (cloth or N95) unless covered with a procedure mask. To protect everyone in our facilities, Children’s screeners will give anyone wearing a mask with a valve a procedure mask, which should be worn in place of or over the valved mask for the entire visit.
  3. Wellness screening: A screener will take your temperature using a touchless thermometer and ask you a series of health questions. Try to arrive a few minutes before your appointment to allow time for the screening. Children’s employees and staff also undergo a wellness screening before each shift.
  4. Visitor restrictions: We are limiting the number of people allowed in our facilities. Learn more about our latest visitor restriction policies, and keep in mind that these restrictions may change.
  1. Social distancing: We have posted signage, including floor decals, to help make sure everyone stands 6 feet apart in high-traffic areas.
  2. Universal masking: All patients, visitors and staff are asked to wear a mask at all times. Masks with exhalation valves (cloth or N95) are not allowed unless covered with a procedure mask. To protect everyone in our facilities, Children’s screeners will give anyone wearing a mask with a valve a procedure mask, which should be worn in place of or over the valved mask for the entire visit.
  3. Electronic check-in: Many of our facilities are using electronic check-in through MYchart to help minimize interactions.
  4. Hand sanitizer: Sanitizing foam or gel is available so you can sanitize your hands regularly.
  1. Social distancing: Signage reminds patients, visitors and staff to stay 6 feet apart.
  2. Rearranged furniture: We’ve moved furniture in our waiting rooms to create more space for your safety.
  3. Less waiting in open areas: We will try to get you to your exam room quickly. We are also limiting the number of people allowed in common areas and therapy gyms.
  4. Hand sanitizer: Throughout our facilities, sanitizing foam or gel is available so you can sanitize your hands regularly.
  5. Isolation: Patients with confirmed or suspected COVID-19 are isolated with a dedicated team of doctors and nurses.
  6. Cleaning and disinfecting: Our custodial staff is cleaning facilities frequently with high-grade disinfectant, focusing on commonly touched surfaces.
  1. Hand hygiene: Our staff is being extra careful to follow our own strict guidelines on handwashing and sanitizing.
  2. Universal masking: All patients, visitors and staff are asked to wear a mask at all times. Masks with exhalation valves (cloth or N95) are not allowed unless covered with a procedure mask. To protect everyone in our facilities, Children’s screeners will give anyone wearing a mask with a valve a procedure mask, which should be worn in place of or over the valved mask for the entire visit.
  3. Cleaning and disinfecting: Our custodial staff is cleaning all patient rooms with high-grade disinfectant between each appointment.